User Privacy Policy
This Privacy Policy explains how Cobber collects, uses, stores and protects personal information when you create an account, play at our online casino or use our sportsbook services. We take your privacy seriously and aim to be clear about what data we handle and how you can control it.
Types of data we collect
Personal data
When you register or verify your account we collect personal details you provide, such as your name, date of birth, email address, phone number and proof of identity. We also collect payment details needed to process deposits and withdrawals. This information is used to manage your account and meet anti-money laundering and age-verification requirements.
Technical data
We collect device and connection information like IP address, browser type, operating system, device identifiers and log data. This helps us deliver our site correctly on mobile and desktop, diagnose issues and protect accounts from fraud.
Transactional data
Your activity on the site is recorded, including deposits, withdrawals, bets, game history, bonus activity and support interactions. Transactional records are necessary to process payments, resolve disputes and maintain account integrity.
How we use your information
We use personal, technical and transactional data to operate your account, process payments, verify identity, detect and prevent fraud, respond to support requests and improve our services. Where relevant, we may use anonymized or aggregated data for analytics and product improvements. We do not sell your personal information for marketing purposes.
Data protection practices
We implement administrative, technical and physical safeguards to protect information from unauthorized access, disclosure or loss. Access to personal data is limited to authorised staff and service providers who require it to perform their duties. We regularly review security practices and update measures as needed.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to remember preferences, enable core functionality, analyse usage patterns and deliver relevant content. You can manage cookie settings through your browser or our cookie banner where available. Some features may require cookies to function correctly.
User rights
You have rights over your personal information, including the right to access, correct or request deletion of data we hold about you. You can also object to certain processing or request restrictions where applicable. Verification may be required before we act on requests to protect account security.
Access, correction and deletion
To access, correct or delete your data, log into your account and use the profile or support tools, or contact our support team. We will respond to requests in line with applicable practices and may retain certain information where necessary for legal compliance, dispute resolution or fraud prevention.
Information sharing and third parties
We share information with service providers that support our operations, such as payment processors, identity-verification partners and customer support platforms. We may also disclose information when required by law or to protect our rights. We seek to work with vendors that maintain adequate data protection standards.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Material changes will be posted on this page and, where appropriate, notified to you. For questions or privacy requests contact [email protected].