Contact Us
Need help? Our support team is ready to assist with account-related questions, deposit and withdrawal enquiries, verification matters, technical concerns, or general feedback. Reach us through live chat for quick responses, or email for document and payments queries. Phone support is available during business hours for account issues that need a call. Use the channels below to report a problem, ask about promotions, or request verification help, and we aim to respond promptly and practically within stated hours quickly.
| Department | Contact |
|---|---|
| Customer support (account, deposits, withdrawals, verification, fraud reports, limits) | [email protected] |
| General enquiries (billing, promotions, site feedback, security, accessibility, tax queries) | [email protected] |
| Affiliate enquiries (partner sign-ups, creatives, tracking, payouts, support, integrations) | [email protected] |
| Phone | +1 604 732 4981 |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Support
Email is our preferred contact method for detailed requests, account issues, or situations that require documents or explanations. Please include a clear subject line and your account username or ID, plus up-to-date contact details to help us respond promptly. Attaching any relevant documents in your initial message avoids back-and-forth and reduces processing delays.
Submit your enquiry
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. Simple requests like account questions or payment confirmations are usually handled in hours, while more complex matters, such as security checks or detailed KYC reviews, may take longer depending on their nature. We appreciate your patience and will update you as we work on your case.
Feedback
We'd love to hear from you. Share feedback, suggestions or ideas to help us improve Cobber's site and services. Every message is read by our team and used to make the site easier to use, faster and more enjoyable. Tell us about bugs, feature requests or anything that would make your play better. We review submissions carefully and act on them.